Tuesday's quick reads

1. Repairing an agency's credibility (Wall Street Journal) -- An insurance veteran shows how to rebuild an organization's reputation through transparency and improved communications.

2. Veterans group takes to Twitter for campaign (PRWeek) -- A veterans advocacy group is harnessing social media to raise awareness about service members suffering from physical and psychological wounds.

3. AccuQuote CEO sees virtue in blog, Youtube communications (Blog Council) -- AccuQuote founder and CEO Byron Udell is using YouTube and AccuQuote’s blog to answer insurance and annuity questions submitted by readers.

4. Sides in "card check" debate intensify PR efforts (PRWeek) -- Business and labor organizations on both sides of the Employee Free Choice Act have turned their communications battle into an online and grassroots effort.